Your Privacy Is Our Priority

97c77 is a safe and reliable online gaming platform serving users in Bangladesh. We take our users' privacy very seriously. In this privacy policy, we explain in detail what information is collected about you, why it is collected, how it is used, and how it is kept secure.

This policy applies to the 97c77 website, mobile platform, and all related services. We believe you should have full control over your personal information, and that is what we work toward.

Protecting the trust you place in us when you contact us or provide any information is our primary responsibility. 97c77 always operates with transparency and never sells your information to any third party.

Personally Identifiable Information

The following information may be collected during account registration and verification:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address

Financial Transaction Information

Financial information is required for deposits and withdrawals. 97c77 supports only Bangladesh's popular mobile payment methods — bKash, Nagad, and Rocket. For transactions through these methods, mobile numbers and transaction reference details are stored.

Technical and Usage Information

Some technical information is automatically collected when you use our platform:

• IP address and device identifier information
• Browser type and operating system information
• Login time, session duration, and navigation patterns on the platform
• Information obtained from cookies and similar tracking technologies
• Gaming activity data (betting history, win/loss records)

The information you provide is used for the following legitimate purposes:

• Creating, verifying, and managing accounts
• Processing financial transactions and ensuring security
• Preventing fraud and maintaining account security
• Providing customer support and resolving issues
• Ensuring responsible gaming and protecting users' interests
• Meeting legal and regulatory obligations
• Improving platform performance and user experience
• Maintaining a safe and fair gaming environment

97c77 uses cookies and similar technologies to keep the website running properly. Cookies are small text files stored on your device.

Essential Cookies

These cookies are essential for the core functions of the platform. They are used for necessary tasks such as managing login sessions, verifying security tokens, and saving cart information.

Analytical Cookies

Analytical cookies are used to monitor platform performance and improve user experience. This information is analyzed collectively and no individual is identified separately.

Functional Cookies

Functional cookies are used to remember your preferences and settings, such as language preference or interface customization.

You can control cookies through your browser settings. However, disabling certain essential cookies may affect the platform's functionality.

97c77 may share your personal information with specific parties in limited circumstances and under strict conditions.

Payment Processing Services

Necessary information is shared with mobile banking service providers such as bKash, Nagad, and Rocket to complete financial transactions. This sharing of information is solely to facilitate a specific transaction.

Technology & Security Partners

Limited technical information may be shared with technology partners who assist with platform security and fraud prevention.

Legal Obligations

It is our responsibility to provide relevant information in response to any legal order, court directive, or valid request from a regulatory authority.

97c77 uses industry-standard security technologies and practices to protect your information.

SSL Encryption

All data transfers on our platform are secured through SSL (Secure Socket Layer) encryption. This means all information flowing between your browser and our servers remains encrypted.

Secure Data Storage

Your personal information is stored on secured servers. Sensitive data such as passwords is stored in encrypted form and cannot be read by anyone directly.

Access Control

Among 97c77's staff, only those who need it for their work can access your information. Every access is logged and reviewed regularly.

Security Monitoring

Through round-the-clock security monitoring, any unusual activity is detected immediately and the necessary steps are taken.

We retain your personal information only for as long as it is necessary or legally required. Retention policies differ depending on the type of information:

• Active account information: Retained for as long as the account remains active.
• Financial transaction records: Retained for the applicable period required for legal and accounting purposes.
• Information after account closure: Retained for the minimum period necessary for fraud prevention and legal obligations.
• Support communication records: Retained to ensure service quality and assist with resolving future issues.

Once the need for retention ends, we securely delete or anonymize your information.

As a user of 97c77, you have several rights over your own personal information:

Right to Access

You may request details of the information we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccuracies in the information you have provided.

Right to Erasure

In certain circumstances you may request deletion of your information, though complete deletion may not be possible if legal obligations exist.

Right to Object to Processing

You have the right to object to the processing of your information for a specific purpose.

97c77 is an adult gaming platform. Our services are intended only for those aged 21 and above. We do not knowingly collect any information from minors.

If we have reason to believe that a minor has accidentally registered on our platform, we will immediately close that account and securely delete the associated information.

To learn more about responsible gaming, please visit our Responsible Gaming page.

We may update this privacy policy from time to time as needed. For any significant changes, we will notify you at your registered email address.

Continuing to use the platform after an updated policy is published will be considered acceptance of the new policy. We recommend that you review this page regularly.

The effective date of the current policy can be found from the "Last Updated" date shown at the top of the page.

This privacy policy is part of the overall legal framework of 97c77. For complete legal details, the following documents should also be read:

• Terms & Conditions — Overall terms of service use
• Responsible Gaming — Safe gaming guidelines
• About Us — Introduction to the 97c77 platform
• FAQ — Common questions and answers